Career Opportunities

CUSTOMER SERVICE REPRESENTATIVE

FAILURE ANALYSIS ENGINEER

QUALITY ENGINEER

RESPIRATORY THERAPIST - VOCSN CLINICAL LIAISON

RESPIRATORY THERAPIST - VOCSN CLINICAL SPECIALIST

SALES EXECUTIVE

SENIOR ACCOUNTANT


CUSTOMER SERVICE REPRESENTATIVE
Sales

Employment Type: Full-time
Location:Ventec Life Systems HQ – 22002 26th Ave SE, Bothell, WA 98021


Job Description

We are looking to hire an experienced Customer Service Representative (CSR) who is interested in joining a team dedicated to helping people live more fulfilling lives. If you are passionate about helping build and continuously improve our work processes and procedures and you want to utilize your first-rate customer service skills in a first-class medical device company, then apply today!

This position is considered our “lead” CSR as you will work directly with the President of Sales to build out and streamline the current order process, create professional sales documents to send to customers and ultimately refine the way the CSR team does business.

Key responsibilities include:

  • Ensures customer inquiries are handled in a professional and expeditious manner
  • Maintains effective communication with other individuals and internal departments as necessary
  • Receive and process customer orders placed from phone, fax, or email
  • Obtain customer name, address, and billing information, and specific order information and key in this information into the order entry software. Verify all entries for accuracy.
  • Coordinate billing with customers to request/receive purchase orders.
  • Assist in obtaining necessary information from the applicable system used for pricing and sales analysis, bid preparation, sales reporting, and special projects.
  • Execute contract maintenance and inform customers of pricing contract changes
  • Ensure all transactions are processed accurately and efficiently
  • Track and follow up with customers at delivery
  • Liaison between customers, sales team, finance, and production department
  • Report and file customer feedback
  • Prepare ordering trend analysis
  • Perform varied and diverse office clerical duties
  • Other duties as assigned

Qualifications

Key qualifications and experience include:

  • High school diploma or equivalent
  • 2+ years of relevant experience
  • Experience in a manufacturing or medical device field preferred
  • Excellent customer service and interpersonal skills
  • Able to work in a fast-paced environment and adhere to corporate company structure
  • Excellent telephone skills and the ability to handle multiple daily telephone calls in a positive manner
  • Meticulous attention to detail
  • Strong computer skills
  • Ability to build and maintain relationships throughout the business
  • Excellent people and communication skills including verbal and written skills with good grammar

Apply here.


FAILURE ANALYSIS ENGINEER

Employment Type: Full-time
Location: HQ 22002 26th Ave SE, Bothell, WA 98021


Job Description

Are you looking to apply your advanced problem-solving skills and in-depth engineering experience to a revolutionary, industry changing, life support device? If yes, then our Failure Analysis Engineer might be just what you’re looking for. As a Failure Analysis Engineer, you are responsible for conducting hands-on troubleshooting using state of the art diagnostic equipment to test, update, and repair the VOCSN system, our leading product. For more complex issues you will lead cross-functional teams to help define problems, measure contributing factors, analyze results, improve product quality, and help develop plans for maintaining product stability. If you are looking for truly rewarding work in a fast-paced, first-class medical device company, then apply today!

Key responsibilities include:
  • Collaborate with the manufacturing and engineering departments to test and troubleshoot medical devices and components to ensure the product meets specifications
  • Perform hands-on duties using test equipment in accordance with prescribed procedures, practices and specifications
  • Form and lead cross-functional teams to define specific issues, determine issue scope, and develop a measurement and analysis plan for determining root cause
  • Coordinate measurement collection, analyze the results, report findings to the team, and propose next steps for the investigation
  • Work with the cross-functional team to drive investigations to root-cause, propose solutions, and determine an implementation plan for the chosen solution
  • Identify opportunities to improve quality, processes, design, equipment and/or materials to Manager of Manufacturing Engineering
  • Provide hands-on job function training to coworkers
  • Maintain a clean and organized work area to facilitate manufacturing best practices
  • Understand and meet quality and delivery requirements
  • Follow security, safety and testing procedures for all work performed
  • Perform tasks to assist other team members
  • Perform assigned work independently, and maintain a sense of urgency and ownership
  • Other duties as assigned
Key qualifications and experience include:
  • Bachelor’s degree in manufacturing, industrial, mechanical, or related engineering field
  • 4+ years applicable experience including 2+ years’ experience in a manufacturing environment, medical device experience a plus
  • Ability to assemble, test and troubleshoot complex components in a self-directed manner
  • Ability to lead diverse teams and drive complex investigations to root cause
  • Experience with Six Sigma, DMAIC, and/or other established Troubleshooting, and Root Cause Analysis tools a big plus
  • Computer skills in a Windows environment, including MS Word and Excel
  • Experience with JMP, Minitab, or other statistical analysis tools a plus
  • Previous experience working in a GMP/ISO regulated environment a plus
  • Advanced mechanical aptitude
  • 3D CAD skills a plus
  • Good visual and manual dexterity
  • Detail oriented with strong technical skills
  • Critical thinking and creative problem-solving skills
  • Solid communication skills both verbal and written
  • Ability to follow all written and verbal instructions
  • Fast learner and self-motivated
  • Demonstrated ability to work under pressure
  • Work independently as well as in a team environment

Apply here.


 

QUALITY ENGINEER
Quality Assurance

Employment Type: Full-time
Location: HQ 22002 26th Ave SE, Bothell, WA 98021

Job Description

We have an exciting opportunity for a hands-on problem solver who takes immense satisfaction and pride in the quality of your work and is excited about being part of a larger team helping us achieve our mission of making a world class medical device. If you are a self-starter, detail-oriented, organized, and take pride in adhering to compliance, then apply today!

As the Quality Engineer you assure the product conforms to quality standards and establishes compliance with the quality system. You get to use your strong collaboration skills to partner with cross-functional team members facilitating organizational success by ensuring implementation, improvement, and compliance to the Quality Management System (QMS) all while meeting business needs.

Key responsibilities include:

  • Initiate, review and/or approve Engineering Change Orders
  • Ensure product and process specifications have been defined and meet regulatory requirements, utilizing risk management and mitigation tools.
  • Identify and implement improvements to the design verification program
  • Coordinate and perform verification and validation testing
  • Perform/document root cause analysis of complaint investigations and non-conformances
  • Participate in or lead CAPA program to ensure timely investigation, implementation of corrections/corrective actions and effectiveness.
  • Identify and implement improvements to QMS
  • Support internal audits to verify Ventec’s compliance with procedures, drive CAPAs to closure, measure the effectiveness of the QMS
  • Participate in, and support of, external regulatory audits and inspections
  • May participate in supplier audits and non-conformances
  • Will perform other related activities as assigned

Qualifications

Key qualifications and experience include:

  • Bachelor’s degree in engineering, life sciences or related field
  • At least 5 years of experience required in quality assurance, engineering or medical devices
  • Experience working with electronic circuit boards and cable assemblies strongly preferred
  • Familiarity with electronic quality management systems
  • Experience and understanding of the overall business environment and required regulations, including FDA 21 CFR Parts 820 and ISO 13485:2016
  • Ability to build and maintain relationships throughout the business
  • Demonstrated ability to manage multiple competing priorities and facilitate projects
  • Must be technical, self-motivated, and detail oriented
  • Excellent communication skills, both oral and written
  • Ability to prioritize and manage several projects at one time

Apply here.


RESPIRATORY THERAPIST - VOCSN CLINICAL LIAISON
Clinical

Employment Type: Part-time
Location: HQ: 22002 26th Ave SE, Bothell, WA 98021 (openings across the U.S.)


Job Description

Ventec Life Systems is looking for experienced Respiratory Therapists to join our growing team of Clinical Liaisons. Team members will educate and train patients, caregivers, and hospital staff to use VOCSN, the first and only multi-function ventilator.

VOCSN defines integrated respiratory care by seamlessly integrating five devices - a critical care ventilator, oxygen concentrator, cough assist, suction, and nebulizer - into one simple, mobile device.  VOCSN works across the continuum of care, from the hospital to home, and for pediatric patients weighing more than 5 kg to adults. VOCSN is designed to improve care for patients with neuromuscular disease (e.g., Muscular Dystrophy, ALS), impaired lung function (e.g., COPD, Cystic Fibrosis, Lung Cancers, Emphysema), spinal cord injury, and pediatric development complication (e.g., premature births, Chronic Lung Disease). Patients can get all five therapies or just the mix of therapies needed.

VOCSN is more than 70% lighter and smaller than existing machines, features a nine-hour on-board battery, and is controlled through an intuitive touchscreen interface and user-friendly operating system.  With VOCSN, caregivers can seamlessly switch between therapies with the touch of a button and no longer need to change the patient circuit between therapies. VOCSN enables caregivers to spend less time managing machines and more time caring for patients. 

The ideal candidate will have:

  • Experience providing care and managing ventilators in both acute care/hospital and home environments
  • Current Respiratory Therapy license
  • College Degree
  • At least 7 years of recent experience providing ventilator care
  • Background inclusive of clinical instruction, charge, or lead duties
  • Demonstrated ability to communicate clearly and concisely in both oral and written form
  • Prefer both pediatric and adult skill sets
  • Schedule flexibility is essential: A typical work week involves 8- to 12-hour days for 4 to 6 days per week and travel required as necessary

As a Clinical Liaison, you will work with our sales team to facilitate patient evaluations, provide clinical training, and perform installations in hospitals, long-term care facilities, and homes. Upon successful completion of training, you will be paid $1,000 to complete a 10-hour online training and a 2-day hands-on course. All travel expenses will be covered as appropriate. Note that this position is strictly clinical; no sales activities are required.

Apply here.


RESPIRATORY THERAPIST - VOCSN CLINICAL SPECIALIST
Clinical

Employment Type: Full-time
Location: HQ: 22002 26th Ave SE, Bothell, WA 98021 (openings across the U.S.)


Job Description

Ventec Life Systems is looking for experienced Respiratory Therapists to join our growing team of Clinical Specialists. Team members will educate and train patients, caregivers, and hospital staff to use VOCSN, the first and only multi-function ventilator.

VOCSN defines integrated respiratory care by seamlessly integrating five devices - a critical care ventilator, oxygen concentrator, cough assist, suction, and nebulizer - into one simple, mobile device.  VOCSN works across the continuum of care, from the hospital to home, and for pediatric patients weighing more than 5 kg to adults. VOCSN is designed to improve care for patients with neuromuscular disease (e.g., Muscular Dystrophy, ALS), impaired lung function (e.g., COPD, Cystic Fibrosis, Lung Cancers, Emphysema), spinal cord injury, and pediatric development complication (e.g., premature births, Chronic Lung Disease). Patients can get all five therapies or just the mix of therapies needed.

VOCSN is more than 70% lighter and smaller than existing machines, features a nine-hour on-board battery, and is controlled through an intuitive touchscreen interface and user-friendly operating system.  With VOCSN, caregivers can seamlessly switch between therapies with the touch of a button and no longer need to change the patient circuit between therapies. VOCSN enables caregivers to spend less time managing machines and more time caring for patients. 

The ideal candidate will have:

  • Experience providing care and managing ventilators in both acute care/hospital and home environments
  • Current Respiratory Therapy license
  • College Degree
  • At least 7 years of recent experience providing ventilator care
  • Background inclusive of clinical instruction, charge, or lead duties
  • Demonstrated ability to communicate clearly and concisely in both oral and written form
  • Prefer both pediatric and adult skill sets
  • Schedule flexibility is essential: A typical work week involves 8- to 12-hour days for 4 to 6 days per week and travel required as necessary

As a Clinical Specialist, you will work with our sales team to facilitate patient evaluations, provide clinical training, and perform installations in hospitals, long-term care facilities, and homes. Upon successful completion of training, you will be paid $1,000 to complete a 10-hour online training and a 2-day hands-on course. All travel expenses will be covered as appropriate. Note that this position is strictly clinical; no sales activities are required.

Apply here.


SALES EXECUTIVE

Employment Type: Full-time
Location: HQ - Ventec Life Systems 22002 26th Ave SE, Bothell, WA 98021 (openings across the U.S.)

Job Description

We are seeking a proven and passionate Sales Executive with a hunter mentality who wants to launch an exciting technology and change the state of respiratory care. This person must be a self-starter, quick learner, and be willing to challenge market dynamics. Come be part of a fast-growing company at the intersection of healthcare and technology and help us to continue to build our first-class organization.

Key responsibilities include:
  • Manage and grow existing accounts through ongoing physician outreach and DME rep training
  • Call on prospective customers and execute a sales cycle, understand customer needs all while creating a customer supplier relationship
  • Identify buying influences, budgets, and purchasing criteria for potential accounts
  • Manage existing account data, potential account data, and other prospects in Salesforce.com
  • Secure orders taking into consideration delivery dates and inventory levels for fulfillment
  • Subject matter expert on all company products and clinical applications
  • Track weekly, monthly, and quarterly performance and sales metrics
  • May perform sales training to other Sales Executives as requested by management
  • Interface with customers to resolve complaints
  • Perform assigned work independently, and maintain a sense of urgency and ownership
  • Collaborate with other internal teams and departments to ensure sales success
  • Achieve monthly and quarterly KPIs
  • Other duties as assigned
Qualifications
Key qualifications and experience include:
  • Bachelor’s degree or equivalent experience
  • Minimum of five (5) years of outside selling experience with a minimum of two (2) years sales experience in medical device/medical capital equipment. Respiratory care experience is a plus
  • Experience working in a clinical environment is required
  • Valid driver's license and clean driving record with an ability to maintain
  • Ability to travel approximately 25% - 50% with potential overnight and/or weekend travel is required.
  • Computer skills in a Windows environment, including MS Word and Excel
  • Working knowledge of GMP, ISO 13485 & MDD requirements
  • Documented proof of successful sales performance
  • A self-starter with strong time management and planning skills
  • Ability to target accounts and achieve results through a daily action plan
  • Proven ability to successfully collaborate with other associates (Peers, Marketing, Strategic Account Managers)
  • Demonstrated ability to work under pressure
  • Work independently as well as in a team environment

Apply here.


SENIOR ACCOUNTANT

Employment Type: Full-time
Location: Ventec Life Systems HQ – 22002 26th Ave SE, Bothell, WA 98021

Job Description

We are seeking a driven Senior Accountant who is interested in applying their broad knowledge of accounting practices and procedures to help us achieve our mission of making a world class medical device. If you are passionate about helping build and continuously improve our work processes and procedures all while supporting your team members in a challenging, fast-paced environment, then apply today!

The Senior Accountant will perform a critical role within the accounting team, working through complex issues, transactions, both independently as well as collaboratively throughout our business.

Key responsibilities include:
  • Lead management accounting and reporting function
  • Provide financial analysis to senior leadership to support key business decisions
  • Partner with the Service team to develop business financial processes
  • Budgeting, financial planning and forecasting
  • Financial modeling
  • Coaching and mentoring other accounting team members
  • Leading the review and implementation of process improvements
  • Assist in special projects related to cross functional business processes
  • Other duties as assigned
Qualifications
Key qualifications and experience include:
  • Bachelor’s degree in Accounting (or equivalent)
  • 5+ years of relevant accounting experience (medical device industry preferred)
  • Public Accounting experience and CPA a plus
  • Problem solving, high analytic skills, strong attention to detail
  • Excellent people and communication skills
  • Experience with large ERP systems, developing and scaling reporting systems (Syspro preferred)

Apply here.


 About Ventec Life Systems

Ventec Life Systems is redefining respiratory care to improve patient outcomes and reduce caregiver challenges in the hospital and home. Ventec's leading product, VOCSN, seamlessly integrates five separate devices including a ventilator, oxygen concentrator, cough assist, suction, and nebulizer into one unified respiratory system. The team's history of patient-centric design brings care changing innovations to life for patients, medical professionals, and caregivers. Learn more at VentecLife.com.

Ventec is an equal employment opportunity employer. Qualified applicants are considered without regard to race, color, religion, sex, national origin, age, disability, or other characteristics protected by law.