Career Opportunities

MANAGER OF DME REIMBURSEMENT SUPPORT

SALES

RESPIRATORY THERAPIST - VOCSN CLINICAL LIAISON

RESPIRATORY THERAPIST - VOCSN CLINICAL SPECIALIST

ASSEMBLER 

MATERIAL HANDLER

MANUFACTURING TEST TECHNICIAN

HELP DESK TECHNICIAN


MANAGER OF DME REIMBURSEMENT SUPPORT
Market Access & Strategy

Location: Bothell, Washington

About the Role

This position reports directly to the Director, Market Access and Strategy. This position is a critical front-line member of the Ventec team regarding Durable Medical Equipment (DME) reimbursement. The Manager of DME Reimbursement Support role has experience with government and third-party commercial insurance reimbursement, particularly as it relates to understanding and interpreting payer coverage policies for VOCSN (Multi-Function Ventilator – E0467) and other respiratory-related products. This position will work with DME companies to ensure the lines of communication remain open for existing and new reimbursement. In addition, this position requires acute billing and technical acumen and a deep and wide base of meaningful reimbursement and appeal methods.

Through multiple direct and liaison relationships, the Manager of DME Reimbursement Support contributes regularly to the development and distribution of materials and information to educate customers on key reimbursement and coverage requirements to internal and external customers. In this role, you will serve as a key partner to our customers and the sales force to address day to day reimbursement inquiries and questions related to coverage for VOCSN.


Essential Functions and Primary Duties:

  • As a subject matter expert for reimbursement, develop a supportive and collaborative relationship with Ventec team members, customers, and clinical communities of interests for coverage and reimbursement of Ventec products.
  • Participate in an external reimbursement and payer team to anticipate reimbursement challenges and facilitate best practices.
  • Serve as point of contact for incoming questions from external and internal customers, including Ventec sales team members.
  • Develop proven competencies which will assist healthcare professionals in resolving reimbursement issues/barriers in a manner that complies with Ventec policies, processes, and standard operating procedures.
  • Contribute and deliver reimbursement education programs to internal and external constituents facilitating knowledge transfer. These programs can include training programs, best practice sharing, and delivery and sharing of reimbursement expertise and knowledge.
  • Maintain a comprehensive knowledge of the reimbursement and coverage rules and regulations of CMS as well as major commercial payers.
  • Contribute to solutions to reimbursement coding, payment and coverage challenges for commercialized products.
  • Work effectively within a team-focused organization.
  • Establish positive work relationships with DME office managers and staff in conjunction with government and commercial carriers to identify and resolve claims concerns, while providing guidance on claims appeals and process changes.

Preferred Qualifications

  • The ideal candidate will exhibit a commitment and passion for the mission and values of Ventec, as well as its strategic vision, while also having the acumen and finesse to handle complex situations and multiple responsibilities, mixing long-term projects with the urgency of immediate demands.
  • Must possess integrity, exceptional judgement and communication skills.
  • Minimum ten (10) plus years of healthcare work experience in DME supplier, reimbursement for a medical technology/device company, and/or insurance company.
  • Demonstrated knowledge and understanding of U.S. healthcare reimbursement mechanisms (HCPCS coding, CMS prospective payment systems, third-party payer coverage) and regulations related to reimbursement for medical technology products.
  • Proven expertise in supporting healthcare provider offices with coding, billing and submissions in range of payer environments.
  • Familiarity with processes of HCPCS, ICD-9, revenue codes and DRG, coverage and reimbursement.
  • Ability to analyze, interpret and understand payer and healthcare policies.
  • Knowledge of government, state and commercial insurance systems, methodology, and reimbursement policies and processes.
  • Must exhibit the skills to collaborate with and achieve actionable results through others, the ability to build strong and sustainable relationships, and the capability to interact within all levels of the organization as well as with external constituents.
  • Bachelor's degree from a four-year college or university preferred.
  • Demonstrated ability to communicate confidently and effectively using a variety of styles.
  • Strong analytical and presentation skills with a confident professional presence.
  • Excellent time management and organizational abilities.
  • High degree of accuracy and efficiency with attention to detail.
  • Self-starter and proactive with an aptitude for process improvement.
  • Highly adaptable, flexible and client service focused.
  • Ability to work in a fast-paced and constantly changing environment and meet tight deadlines.
  • Strong PC skills, especially DME billing software, Excel and PowerPoint.
  • Ability to manage deadlines, work on multiple assignments and prioritize each assignment as necessary.
  • Demonstrated ability to communicate verbally and in writing throughout all levels of organization, both internally and externally.
  • Ability to accommodate approximate 25% travel.

Apply here.


SALES
Domestic & International Sales Openings

Employment Type: Full-time
Location: Ventec Life Systems HQ 22002 26th Ave SE, Bothell, WA 98021

Job Description

Ventec is building out a national and international team of best-in-class sales and clinical team members to represent VOCSN globally. The Sales and Clinical Teams partner together to support the introduction of VOCSN to new markets and educate VOCSN users from hospital to home. If you are interested in joining a rapidly growing team that is changing the healthcare industry, submit a resume and cover letter detailing past success and relevant experience introducing a new device.  

Apply here.


RESPIRATORY THERAPIST - VOCSN CLINICAL LIAISON
Clinical

Employment Type: Part-time
Location: Across the U.S.


Job Description

Ventec Life Systems is looking for experienced Respiratory Therapists to join our growing team of Clinical Liaisons. Team members will educate and train patients, caregivers, and hospital staff to use VOCSN, the first and only multi-function ventilator.

VOCSN defines integrated respiratory care by seamlessly integrating five devices - a critical care ventilator, oxygen concentrator, cough assist, suction, and nebulizer - into one simple, mobile device.  VOCSN works across the continuum of care, from the hospital to home, and for pediatric patients weighing more than 5 kg to adults. VOCSN is designed to improve care for patients with neuromuscular disease (e.g., Muscular Dystrophy, ALS), impaired lung function (e.g., COPD, Cystic Fibrosis, Lung Cancers, Emphysema), spinal cord injury, and pediatric development complication (e.g., premature births, Chronic Lung Disease). Patients can get all five therapies or just the mix of therapies needed.

VOCSN is more than 70% lighter and smaller than existing machines, features a nine-hour on-board battery, and is controlled through an intuitive touchscreen interface and user-friendly operating system.  With VOCSN, caregivers can seamlessly switch between therapies with the touch of a button and no longer need to change the patient circuit between therapies. VOCSN enables caregivers to spend less time managing machines and more time caring for patients. 

The ideal candidate will have:

  • Experience providing care and managing ventilators in both acute care/hospital and home environments
  • Current Respiratory Therapy license
  • College Degree
  • At least 7 years of recent experience providing ventilator care
  • Background inclusive of clinical instruction, charge, or lead duties
  • Demonstrated ability to communicate clearly and concisely in both oral and written form
  • Prefer both pediatric and adult skill sets
  • Schedule flexibility is essential: A typical work week involves 8- to 12-hour days for 4 to 6 days per week and travel required as necessary

As a Clinical Liaison, you will work with our sales team to facilitate patient evaluations, provide clinical training, and perform installations in hospitals, long-term care facilities, and homes. Upon successful completion of training, you will be paid $1,000 to complete a 10-hour online training and a 2-day hands-on course. All travel expenses will be covered as appropriate. Note that this position is strictly clinical; no sales activities are required.

Apply here.


RESPIRATORY THERAPIST - VOCSN CLINICAL SPECIALIST
Clinical

Employment Type: Full-time
Location: Across the U.S.


Job Description

Ventec Life Systems is looking for experienced Respiratory Therapists to join our growing team of Clinical Specialists. Team members will educate and train patients, caregivers, and hospital staff to use VOCSN, the first and only multi-function ventilator.

VOCSN defines integrated respiratory care by seamlessly integrating five devices - a critical care ventilator, oxygen concentrator, cough assist, suction, and nebulizer - into one simple, mobile device.  VOCSN works across the continuum of care, from the hospital to home, and for pediatric patients weighing more than 5 kg to adults. VOCSN is designed to improve care for patients with neuromuscular disease (e.g., Muscular Dystrophy, ALS), impaired lung function (e.g., COPD, Cystic Fibrosis, Lung Cancers, Emphysema), spinal cord injury, and pediatric development complication (e.g., premature births, Chronic Lung Disease). Patients can get all five therapies or just the mix of therapies needed.

VOCSN is more than 70% lighter and smaller than existing machines, features a nine-hour on-board battery, and is controlled through an intuitive touchscreen interface and user-friendly operating system.  With VOCSN, caregivers can seamlessly switch between therapies with the touch of a button and no longer need to change the patient circuit between therapies. VOCSN enables caregivers to spend less time managing machines and more time caring for patients. 

The ideal candidate will have:

  • Experience providing care and managing ventilators in both acute care/hospital and home environments
  • Current Respiratory Therapy license
  • College Degree
  • At least 7 years of recent experience providing ventilator care
  • Background inclusive of clinical instruction, charge, or lead duties
  • Demonstrated ability to communicate clearly and concisely in both oral and written form
  • Prefer both pediatric and adult skill sets
  • Schedule flexibility is essential: A typical work week involves 8- to 12-hour days for 4 to 6 days per week and travel required as necessary

As a Clinical Specialist, you will work with our sales team to facilitate patient evaluations, provide clinical training, and perform installations in hospitals, long-term care facilities, and homes. Upon successful completion of training, you will be paid $1,000 to complete a 10-hour online training and a 2-day hands-on course. All travel expenses will be covered as appropriate. Note that this position is strictly clinical; no sales activities are required.

Apply here.


ASSEMBLER
Manufacturing

Employment Type: Full-time
Location: Ventec Life Systems HQ 22002 26th Ave SE, Bothell, WA 98021


Job Description

Perform a wide range of electronic and mechanical assembly operations in a medical device manufacturing environment.

Key responsibilities include:

  • Assemble, align and test complex electro-mechanical assemblies to product diagrams and work instructions in and ESD environment.
  • Work from electronic work instructions, assembly drawings, bill of materials and MRP system
  • Ability to use a variety of small hand tools (torque driver, pliers, cutters and screwdrivers) as well as semi-automated test systems
  • Works under general supervision of the Production Lead
  • Will adhere to “5S” organization and housekeeping requirements
  • Use computer for online timekeeping, electronic routing system, viewing work instructions as well as documenting results in the quality database
  • Assist in other operational areas as needed including receiving, packaging, inventory cycle counts, or other duties as assigned
  • Good manual dexterity with the ability to sit for extended periods of time in a repetitive manufacturing environment

Qualifications

Key qualifications and experience include:

  • High School diploma or general education degree (GED) preferred
  • Knowledge of ESD handling procedures
  • 2-5 years relevant assembly experience
  • FDA/ISO environment assembly experience preferred

Apply here.


MATERIAL HANDLER
Manufacturing

Employment Type: Full-time
Date Posted: August 2019
Location: Ventec Life Systems HQ 22002 26th Ave SE, Bothell, WA 98021


Job Description

Maintains production and distribution of product by pulling orders from inventory; delivering production materials and supplies; receiving incoming materials.

  •  Maintains inventory by identifying, labeling, and placing materials and supplies in stock; recording location of inventory.
  • Locates materials and supplies by pulling and verifying materials and supplies listed on production orders.
  • Maintains in-process inventory at work centers by delivering and opening materials and supplies.
  • Documents materials and supplies disposition by recording units delivered and location of units.
  • Receives credit-return material and supplies by verifying materials and supplies code and lot number and quantity; placing materials in stock.
  • Prepares finished stock for shipment by identifying, pulling, packing, loading, and securing product.
  • Documents product shipment by recording units shipped.
  • Contributes to team effort by accomplishing related results as needed. Skills/Qualifications: Organization, Scheduling, Analyzing Information, Dealing with Complexity, Deadline-Oriented, Time Management, Process Improvement, Safety Management, Inventory Control, Lifting, Data Entry Skills
  • Other duties as assigned.

Qualifications

Key qualifications and experience include:

  • Requires a high school diploma or equivalent.
  • Minimum of 2+ years’ experience in Material Handling, working with quality control systems, preferably in a medical device or in a GMP/ISO environment.
  • Excellent communication and documentation skills.
  • Excellent ability to follow written instructions
  • General mechanical aptitude
  • Fast learner and self-motivated
  • Demonstrated ability to work under pressure
  • Ability to lift 50 pounds on a regular basis
  • Proficient with the Microsoft Office productivity tools

Apply here.


MANUFACTURING TEST TECHNICIAN
Manufacturing

Employment Type: Full-time
Date Posted: August 2019
Location: Ventec Life Systems HQ 22002 26th Ave SE, Bothell, WA 98021


Job Description

Are you looking to apply your puzzle solving skills and technical background to a revolutionary, industry changing, life support device? If yes, then our Manufacturing Test Technician might be just what you’re looking for. Along with your four department team members, you are responsible for executing hands-on troubleshooting procedures using state of the art diagnostic equipment to test, update, and conduct repairs to the VOCSN system, our leading product. If you are looking to work for a fast-paced, first-class medical device company, then apply today!

Key responsibilities include:
  • Collaborate with the manufacturing department to test and troubleshoot medical devices and components to ensure the product meets specifications.
  • Perform hands-on duties using test equipment in accordance with prescribed procedures, practices and specifications
  • Follow established test procedures, protocols and detailed instructions in a variety of formats e.g. drawings, schematics, bills of material, internal procedures or some combination thereof with attention to detail in both performing operations and recording results
  • With support, interpret results and evaluate data
  • Understand and meet quality and delivery requirements
  • Identify and report issues with quality, processes, equipment and/or materials to Manager of Manufacturing Engineering
  • Provide hands-on job function training to coworkers
  • Maintain a clean and organized work area to facilitate manufacturing best practices
  • Follow security, safety and testing procedures for all work performed
  • Perform tasks to assist other technicians and engineers following instructions
  • Perform assigned work independently, and maintain a sense of urgency and ownership
  • Other duties as assigned
Key qualifications and experience include:
  • High school diploma or equivalent required
  • 2+ years applicable experience preferably including 6+ months experience in a manufacturing environment
  • Ability to assemble, test and troubleshoot complex components in a self-directed manner
  • Good visual and manual dexterity
  • Computer skills in a Windows environment, including MS Word and Excel
  • Previous experience working in a GMP/ISO regulated environment a plus
  • General mechanical aptitude
  • Detail oriented with strong technical skills
  • Critical thinking and creative problem-solving skills
  • Solid communication skills both verbal and written
  • Ability to follow all written and verbal instructions
  • Fast learner and self-motivated
  • Demonstrated ability to work under pressure
  • Work independently as well as in a team environment

Apply here.


 

HELP DESK TECHNICIAN

Employment Type: Full-time
Location: Ventec Life Systems HQ 22002 26th Ave SE, Bothell, WA 98021

Job Description

We have an opening for a Help Desk Technician that will be focused on providing enterprise-level assistance to our customers.  You will use your research, diagnostic, and troubleshooting skills to resolve hardware and software problems.  Your first-rate customer service skills will be used on a daily basis to provide timely and accurate solutions to your customers while becoming a trusted resource. If you enjoy assisting people with computer issues and have a knack for explaining technical details simply, we want to hear from you!

Key responsibilities include:

  • Resolve network issues
  • Configure operating systems
  • Use remote desktop connections to provide immediate support
  • Via email and chat applications you will provide quick answers to simple IT issues.  For complex issues, that require nuanced instruction, you will contact clients via phone and/or provide clear, written instructions and/or technical manuals.
  • Ensure all issues are properly logged in the tracking system and resolution is reached within the agreed upon timeframe
  • Root cause analysis
  • Take ownership of reported customer issues and follow through to a resolution.  After resolution is in place, follow up to ensure IT systems are functional.
  • As necessary, work with vendors and/or appropriate internal teams e.g. Engineering, Software Developers, to escalate unresolved issues in order to obtain resolution in a timely manner
  • Ensure technical knowledge documentation such as: install guides, knowledge base, etc. is kept current
  • Prepare accurate and timely reports to include metrics
  • Other duties as assigned.

Qualifications

Key qualifications and experience include:

  • Minimum of one year as a Help Desk Technician or related experience, preferably in a manufacturing environment
  • Prior experience with ERP software e.g. SYSPRO
  • Exposure to Quality management software e.g. unipoint
  • Hands-on experience with Windows/Linux/Mac OS environments
  • Knowledge of working with rest, soap, bulk and streaming API’s
  • Good understanding of computer systems, mobile devices
  • Well versed with remote desktop applications and help desk software
  • A+ certification strongly desired, certification from Microsoft, Cisco, Linux or other
  • Excellent communication skills, both oral and written
  • Strong customer service skills
  • Must be self-motivated and detail oriented
  • Ability to prioritize and manage several open issues at one time

Apply here.


 About Ventec Life Systems

Ventec Life Systems is redefining respiratory care to improve patient outcomes and reduce caregiver challenges in the hospital and home. Ventec's leading product, VOCSN, seamlessly integrates five separate devices including a ventilator, oxygen concentrator, cough assist, suction, and nebulizer into one unified respiratory system. The team's history of patient-centric design brings care changing innovations to life for patients, medical professionals, and caregivers. Learn more at VentecLife.com.

Ventec is an equal employment opportunity employer. Qualified applicants are considered without regard to race, color, religion, sex, national origin, age, disability, or other characteristics protected by law.


Qualifications